This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you seek services or visit our website.

Last Updated: Oct 14,2026

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide when you contact us or request services, including:

Name and contact information (email, phone number, address)
Business information (for contractors)
Project details and descriptions
Photos uploaded for projects or profiles
Messages sent through our webpage, email, and text

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Geographic location data

1.3 Recorded and Transcribed Telecommunication

We use third-party telecommunications, currently Quo, to host our phone services.

During a phone call we may record, transcribe audio to text, and create AI generated summaries. These vendors process data under strict confidentiality and data-protection terms. An AI receptionist ,based on a training model, may be used to answer questions and field service calls.

2. How We Use Your Information

We use the information we collect to:

Create and manage your account
Identify and communicate with you
Improve our customer service
Train our Staff
Maintain accurate records of support requests and ensure quality control
Respond to inquiries and offer support
Process transactions and send related information
Send administrative information and updates
Provide you with news and special offers
Improve our website and services
Monitor and analyze usage trends
Protect against fraudulent or unauthorized activity

3. Sharing Your Information

We may share your information in the following situations:

\nService providers: We may share information with third-party vendors who provide services on our behalf, such as contact and project related information.
\nLegal requirements: We may disclose information if required by law, regulation, or legal process.
\nBusiness transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
\nThird party: We do not sell your personal information. We do not share information with third parties unless it is part of a service we are fulfilling.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of every website you visit.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and receive a copy of your personal data
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the \"Last updated\" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: handyman@mid-iowamakers.com
Phone: (515) 305-2865
Des Moines, IA 50315

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Privacy Policy

At Mid-Iowa Makers Handyman Services, we are commited to protecting your privacy

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